NEWS
Scam alert: Scammers are changing the way they impersonate financial services businesses in sophisticated bond and term deposit scams
Published 2 May 2024
Key points
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​The Bond Review is alerting consumers to new tactics used by scammers offering fake investment opportunities. These fraudsters are increasingly impersonating legitimate financial services businesses, particularly those that lack a website or digital presence. They are also generating fake reviews to enhance their credibility.
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Scammers replicate real business details such as addresses, Australian Business Numbers (ABNs), and financial services license numbers in their advertising and communications, making it difficult for consumers to distinguish between legitimate and fraudulent offers.
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The Bond Review urges consumers to be cautious of investment scams that involve setting up bank accounts in the consumer’s name or requesting funds to be transferred to a third-party account that is not held by the financial services provider or the bank offering the service.
Consumers are being warned about an increase in sophisticated investment scams, where fraudsters impersonate legitimate financial services businesses, often targeting those with minimal online presence.
These scammers replicate genuine business documents, addresses, identification numbers, and other official details, making their schemes appear authentic. They also mirror key investment details like maturity dates, credit ratings, and returns, further enhancing the illusion of legitimacy.
Scammers often use online ads and social media to promote these fake investment opportunities, which direct potential victims to online enquiry forms. These forms are used to gather personal information such as names, email addresses, and phone numbers.
Once a consumer expresses interest, they are provided with fake investment materials and documentation that appear professional and credible. The scammers may present themselves as knowledgeable and personable, taking time to build trust and not rushing the consumer into making a decision. The advertised returns are often reasonable, avoiding the typical "too good to be true" trap.
The scam usually progresses with the consumer being asked to complete an application form and provide personal identification documents. They are then instructed to transfer funds into a bank account that appears to be linked to the investment or even in the consumer's name. However, this account is controlled by the scammer, often through a legitimate bank that has no involvement in the investment.
Warning Signs to Watch Out For
Identifying these fake investment offers can be challenging, so it's crucial to be vigilant when considering any investment opportunity. Here are some common red flags:
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Use of Misleading Language: Scam offers often use phrases like “guaranteed,” “secure,” and “free,” which are typically cautioned against in legitimate financial marketing.
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Impersonation of Low-Profile Businesses: Scammers often impersonate financial services businesses that lack an online presence, making it harder for consumers to verify the legitimacy of the company.
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Issuing Investments in Large Companies: Fraudsters may claim to offer investments in well-known companies, such as major banks or large corporations. However, these companies do not need intermediaries to issue investments on their behalf.
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Fake Online Reviews: Be wary of overly positive reviews on websites that generate content for a fee, as they may be part of the scam. These reviews often lack critical comparisons with other investments.
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Counterfeit Investment Documentation: Scammers might provide false documents that include:
- Stolen business details, including identification numbers and addresses.
- Imitated investment details, such as maturity dates, credit ratings, and identification numbers.
- False claims about investment conditions, such as the ability to cancel the investment early or guarantees that the investment is protected by government schemes.
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Improper Use of Government Logos: Scam documents might illegally use government logos or symbols to appear official. Legitimate financial services cannot use these logos to promote their products.
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False Financial Licenses: Scammers may quote fake financial services license numbers. Always verify the license details through official channels.
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Requests for Bank Details and Fund Transfers: Fraudsters might ask for bank details to process 'interest' payments or direct consumers to transfer funds into third-party accounts. Legitimate businesses will always use accounts in their own name and should be verified independently.
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Unexpected Contact: Be suspicious of unsolicited communications from financial services, especially if you haven't initiated contact. If you've provided your details to a comparison website, be cautious of any follow-up contact, as scammers may use this information to impersonate financial services businesses.
By being aware of these tactics, consumers can better protect themselves from falling victim to these sophisticated investment scams.